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Automotive Service Advisor in Sheboygan, WI at Russ Darrow Group

Date Posted: 6/8/2018

Job Snapshot

Job Description

JOB DESCRIPTION:          
EXPERIENCED SERVICE ADVISOR / WRITER

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

The Russ Darrow Group is Family Owned and has been Locally Operated for over 50 Years with Over 1,000 Employees in our Corporate Offices and 17 Dealerships in Menomonee Falls, Milwaukee, Waukesha, Wauwatosa, Greenfield, Madison, Appleton, West Bend and Sheboygan WI.
 
We represent 12 franchises including Chrysler, Dodge, Jeep, Ram, Honda, Toyota, Scion, Mazda, Nissan, Kia, Volkswagen and Mitsubishi, with one of the Largest Pre-Owned Inventories in Wisconsin and are The #1 Retailer of Chrysler, Kia and Mazda Products in Wisconsin
 
WE ARE THE #1 USED CAR OPERATION in WISCONSIN
AND 
CURRENTLY RANKED 43rd IN THE COUNTRY!

Due to Promotions and the Unprecedented Growth of Our Sales and Service Operations we are Seeking Experienced Service Advisors to join our Busy Service Team at Russ Darrow Volkswagen Nissan in Sheboygan WI.   

                                             IF YOU THINK YOU HAVE WHAT IT TAKES – APPLY TODAY!

ESSENTIAL DUTIES:
o Responsible for scheduling service work in the service department and for selling 
   additional services to customers. 
o Greets customers in a timely, friendly manner
o Schedules appointments, communicates with customers to determine the nature of 
   mechanical problems. 
o Advises customers on the care of their cars and the value of maintaining their vehicles 
  in accordance with manufacturers' specifications using maintenance menus. 
o Follows up with the progress of each repair order and contacts customers regarding   
   any changes in the estimate or time promised. 
o Accomplish the forecast that has been established by the dealership management 
   team.
o Indicate on repair order the exact repair instructions.
o Provide estimates of labor and parts. 
o Be responsible for Quality Control; do everything possible to ensure that the vehicle is 
   fixed right the first time.
o Handles telephone inquiries regarding work in progress and appointments. 
o Delivers vehicle to customer and is available to answer any questions.

QUALIFICATIONS: 
o High School Diploma or Equivalent; automotive training a plus.
o 1 to 2 years in a dealership position preferred.
o General knowledge of vehicle mechanical operations.
o Excellent oral and written communication skills.
o Professional appearance.
o Valid Wisconsin Driver's License and clean driving record.

WHAT WE OFFER:
o High traffic location 
o Tremendous product
o Ongoing company-wide training 
o Aggressive pay plans 
o Growth opportunities 
o Professional, enthusiastic & supportive working environment 
o Wide variety of benefit choices including Medical, Dental, Life Insurance, 401(k) etc. 
o We are an equal opportunity employer and a drug-free workplace. 

IF YOU’D LIKE TO JOIN OUR WINNING SERVICE TEAM 
APPLY WITH YOUR CURRENT RESUME TODAY

RUSS DARROW VOLKSWAGEN NISSAN
SHEBOYGAN WI.


Service consultant, service writer, fixed operations, service operations, maintenance menus, Service department, selling service, repair, service management, service advisor, customer service,

Job Requirements

See Above

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