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Automotive Service Advisor in Milwaukee, WI at Russ Darrow Group

Date Posted: 6/7/2018

Job Snapshot

Job Description

EXPERIENCED SERVICE ADVISOR / WRITER

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

The Russ Darrow Group is Family Owned and has been Locally Operated for over 52 Years with Over 1,000 Employees in our Corporate Offices and 17 Dealerships in Menomonee Falls, Milwaukee, Waukesha, Wauwatosa, Greenfield, Madison, Appleton, West Bend and Sheboygan WI.
 
We represent 12 franchises including Chrysler, Dodge, Jeep, Ram, Honda, Toyota, Scion, Mazda, Nissan, Kia, Volkswagen and Mitsubishi, with one of the Largest Pre-Owned Inventories in Wisconsin and are The #1 Retailer of Chrysler, Kia and Mazda Products in Wisconsin
 
WE ARE THE #1 USED CAR VOLUME DEALER GROUP in WISCONSIN AND 
 RANKED 43rd.  IN THE COUNTRY!

Due to Promotions and the Unprecedented Growth of Our Sales and Service Operations
we are Seeking Experienced Service Advisors to join our 
Busy Service Team at Russ Darrow Kia in Wauwatosa WI. 

IF YOU THINK YOU HAVE WHAT IT TAKES – APPLY TODAY!

ESSENTIAL DUTIES: 
** Responsible for scheduling service work in the service department and for selling additional   
     services to customers. 
** Greets customers in a timely, friendly manner
** Schedules appointments, communicates with customers to determine the nature of mechanical    
     problems. 
** Advises customers on the care of their cars and the value of maintaining their vehicles in   
     accordance with manufacturers' specifications using maintenance menus. 
**  Follows up with the progress of each repair order and contacts customers regarding any changes in the estimate or time promised. 
** Accomplish the forecast that has been established by the dealership management team.
**  Indicate on repair order the exact repair instructions.
 ** Provide estimates of labor and parts. 
** Be responsible for Quality Control; do everything possible to ensure that the vehicle is fixed right the first time.
** Handles telephone inquiries regarding work in progress and appointments. 
**  Delivers vehicle to customer and is available to answer any questions.

QUALIFICATIONS: 
o High School Diploma or Equivalent; automotive training a plus.
o 1 to 2 years in a dealership position preferred.
o General knowledge of vehicle mechanical operations.
o Excellent oral and written communication skills.
o Professional appearance.
o Valid Wisconsin Driver's License and clean driving record.

WHAT WE OFFER:
o High traffic location 
o Tremendous product
o Ongoing company-wide training 
o Aggressive pay plans 
o Growth opportunities 
o Professional, enthusiastic & supportive working environment 
o Wide variety of benefit choices including Medical, Dental, Life Insurance, 401(k) etc. 
o We are an equal opportunity employer and a drug-free workplace. 

IF YOU’D LIKE TO JOIN WINNING SERVICE TEAM
APPLY WITH YOUR CURRENT RESUME TODAY 

RUSS DARROW KIA
WAUWATOSA WI. 53226

Job Requirements

See Above